Barbara L. Casaly

Web content specialist/technical writer with extensive experience writing and managing web content, and writing user documentation:

• Used TeamSite Content Management System (CMS) to update content and organize information in copy decks for translation for commercial websites maintained by Digitas (2010), and to update content on the Commonwealth of Massachusetts Information Technology Division website (2006-2008)
• Used TerminalFour (T4) CMS to convert content on the UMass Dartmouth website (2009-2010)
• Used Contribute CMS to update content on Pearson Education’s intranet (2005-2006)
• Led a team of webmasters to update the Web Accessibility Standards (version 2.0) for Executive Department agencies for the Commonwealth of Massachusetts (2004-2005)
• Assisted Commonwealth of Massachusetts Executive Department webmasters with website accessibility issues
• Presented at a Boston-IA program, "Ten-Minute Accessibility Talks" (April 2009)
• Edit, format, and post the newsletters for Stewart Title Guaranty Company, sending email announcements to agents using Constant Contact
• Created and maintain two websites (www.boonelakeri.org and www.fpuucanton.org)
• Design stylesheets and templates for websites, Word documents, and online Help systems
• Ramp up quickly with technology and software using a variety of methods to acquire new skills and knowledge
• Work effectively in sole contributor and team environments
• Collaborate with other team members to share knowledge, complete project deliverables, and share the workload
• Work efficiently on-site or off-site, planning time, tracking hours precisely, and meeting project deadlines

Dec. 2010
Oct. 2010 - Nov. 2010
April 2010 - July 2010

• Entered new content and updates requested by clients into Interwoven TeamSite Content Management System for commercial websites. Content was provided in several different languages including French, Spanish, and Polish.
• Assisted in the redesign of copy decks for website content and localization.
• Prepared copy decks in Excel for translation into foreign languages, reflecting the variation in web content for the geographical region. The content and layout of the copy decks allows for automated transfer of content from Excel to TeamSite CMS.

Nov. 2009 - Feb. 2010

• As part of a team of web content specialists, assisted in the transition of the university website content to the TerminalFour (T4) content management system.

Sept. 2008 - June 2009

• Using FrameMaker, revised documentation for Omgeo Central Trade Manager, ALERT, and OASYS, products for investment managers and broker/dealers to automate post-trade operations. Document types included message specification, installation, and user interface guides.

May 2008 - Sept. 2008
Jan. 2005 - Sept. 2006

• Using Flare, wrote web-based online Help for a college-level grade book product and for an electronic publishing authoring tool and viewer.
• Using Contribute CMS, maintained web pages for the Core Technology Group’s intranet.

Dec. 2007 - April 2008
Oct. 2006 - July 2007
April 2004 - Jan. 2005

• Responsible for the Executive agency website accessibility audit mandate, which involved communication, documentation and training, analysis, and website remediation. Wrote and maintained information on web accessibility for agencies.
• As project coordinator, managed the revision of the Commonwealth Web Accessibility Standards, which involved leading meetings of agency webmasters, maintaining a project website, doing research, writing documentation, and compiling web accessibility resource information.
• Used TeamSite to add and update content on the Information Technology Division website, www.mass.gov/itd.

Oct. 2007 - Nov. 2007

• Edited the Technical Instructional Design Process document using Word and Visio.
• Created and applied Word templates to instructional design supporting documents and training manuals. Documented how to use the templates to update course collateral.

• Assisted the Ministerial Search Committee in assembling an informational guide for prospective ministerial candidates. Involved collecting write-ups, images, and church documents from committee members and church staff; creating and applying a Word template to the Word document; and posting all information in PDF to a website for review by committee members, the congregation, and ministerial candidates.

• Using Word, format and edit articles for The Massachusetts Focus, the Stewart Title newsletter. Convert the newsletters from Word to HTML (using Dreamweaver) and PDF (using Adobe Acrobat) for the website. Update the cumulative index for the newsletters.
• Update content for real estate memos on the website.
• Create email announcements and maintain distribution lists using Constant Contact.

July 2009 - Present

• Webmaster for a lake association website, boonelakeri.org.

Aug. 2007- Present

• Webmaster for a church website, fpuucanton.org.

Jan. 2001 - Present

• Member Profile/Resume Bank Manager for the Boston Chapter of the Society for Technical Communication (STC) website.